Boise woman becomes a mortgage crusader on Facebook Local News Idaho Statesman
There's good and bad news about the experience people have with loan modifications. If you are considering one you may find this article and facebook link helpful.
I know that my experience with Chase last year was overwhelmingly terrible and I never was able to get my problem solved. The hours of being re-routed and being on hold was miserable.
But, the loan modification program can have great benefits to homeowners who are struggling to find a way to keep going and well may be worth the effort in the long run.
Should we expect better service than this? Of course.